![]() ![]() We also provide a blueprint that you can use to build your first sandbox integration with WhatsApp as a custom channel. In this post, we provide a quick overview of the features and capabilities of using a custom channel as part of campaigns. With these new channels, you have full control over the message delivery to the endpoints associated with each custom channel campaign. ![]() Among many other possibilities, you can use custom channels to send messages to your customers through any API-enabled service, for example WhatsApp. Custom channels enable you to extend the capabilities of Amazon Pinpoint via a webhook or AWS Lambda function. – Updated for clarity on Twilio sandbox requirementsĪmazon Pinpoint recently announced the general availability of custom channels. 3/30/23 – Update – Please use this blog to create WhatsApp as a channel using Pinpoint without Twilio ![]()
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